T-Bone Speaks – In Office Payment Plans on DentalHacks

This episode is a blast from the past.  Prior to having my own podcast I was interviewed on the DentalHacks to discuss in office payment plans.  Listen in closely as we discuss in office payment plans for the dental practice.

Listen to the full episode:


About the Author:

Dr. Tarun Agarwal represents the next generation of leadership for the dental profession. As a respected speaker, author and opinion leader, he is changing the way general dentists practice. His common sense approach to business, dedication to clinical excellence, integration of technology and down to earth demeanor has made him a recognized educator.


  1. Janice June 1, 2016 at 1:00 pm - Reply

    T bone,
    how to you adjust your payment plans if there are differences in the ‘financed’ amounts? ie: insurance downgrade, denial, change in tx plan?

    • T-Bone June 2, 2016 at 6:43 am - Reply

      Janice… We are technically not “financing” since we don’t charge interest. We are setting up a payment plan

      If there is a discrepancy either positive or negative we do a one time credit/charge to the credit card manually and leave the payment plan recur alone

  2. Janice June 7, 2016 at 1:46 pm - Reply

    Thanks T bone.
    Found your podcasts to be very good!

    • T-Bone June 7, 2016 at 8:00 pm - Reply

      Thank you! Please help spread the word to your friends.

  3. […] #2- They want to know how much.  I say, “It depends on the patient’s medical benefits, severity and what appliance is appropriate for them.  Our office does everything we can to minimize the patient’s out of pocket costs and is mostly dependent on deductible.”  Assure them that we minimize the patient’s out of pocket, they get it.  Physicians are driven by insurance and thus their patients are as well.  You can make it more affordable for patients by knowing medical insurance and having payment plans in your office. […]

  4. Paul February 17, 2017 at 10:00 am - Reply


    Do you measure your treatment acceptance rate before and after the in-house payment plan? Basically, how much increase in acceptance should I expect?


    • T-Bone February 19, 2017 at 6:30 am - Reply

      i have not kept track of an increase in case acceptance. i would say to be safe expect nothing. but nothing is not the right answer.

      the best way is to do a trial. set aside $10k towards payment plans and see how it goes. if it doens’t meet your expectations then don’t do it anymore. that’s what i did when i started.

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