I started my dental practice in 2001 and have made many mistakes along the way, but I’ve also learned from every one of them. One of the most critical lessons managing a business has taught me is the importance of maintaining practice culture. You can hire the most decorated team members, but at the end of the day, there is always a chance that drama can happen. You certainly don’t want drama while you’re trying to run a practice in the middle of a pandemic, but is there a way to prevent that?
Today, I describe my journey into dentistry starting from the day I graduated. I discuss why dentistry doesn’t require as much scaling as other businesses to improve profits. I share the struggles we encountered the year before, how we’re getting back on track, and the services and team changes we made. I explain why you should not have the same team forever, the benefits of reshuffling team members, and maintaining practice culture. I also share why priorities scheduling is better than block scheduling.
"The best way to maintain culture is to have sit-downs with your team members." – Tarun Agarwal
This week on T-Bone Speaks Dentistry Podcast:
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