Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars


Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today's episode, I've brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front office team. 

Laura is a Dental Office Manager in San Diego, CA and the founder and owner of Front Office Rocks, a training resource developed for dentists who need specialized training for their team on all aspects of the front desk.

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