Building Trust Among Patients and Team


Trust is at the core of any kind of relationship and business. You wouldn’t want to work with someone you don’t trust. Likewise, people will want you to help them with their dental problems if you establish a trusting persona. More than building rapport with patients, you also need to make sure you and your team members are in-sync with what you want to accomplish as a practice.


What can you do as a leader to strengthen your relationship with your team and your patients?


Today, I share what I do with my team to help boost trust in our practice that will also translate to better patient rapport. I discuss our different team building and charity programs and why leadership is all about engagement and how you can better engage with your team members. I also describe the different community outreach programs we’ve developed and the challenges business owners face when it comes to building trust.


“Nothing builds a practice like trust.” – TBone


This week on T-Bone Speaks Dentistry Podcast:

  • How you can effectively build trust around your patients and team members.
  • What our practice has been doing and the events we will be holding.
  • Why education can help you earn trust.
  • Documentation and how it helps build trust among the team.
  • Why a great definition of leadership is being engaged.
  • A few examples of the team building programs we’ve held.
  • The different community outreach programs we have developed.
  • The challenges involved when creating a culture of trust.


Our Favorite Quotes:

  • “So many people want to help and do something, but they just need the avenue to do it.” – T-Bone
  • “The most important trait you can create in all of your life is trust.” – T-Bone


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