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Maintaining Practice Culture To Avoid Drama


I started my dental practice in 2001 and have made many mistakes along the way, but I’ve also learned from every one of them. One of the most critical lessons managing a business has taught me is the importance of maintaining practice culture. You can hire the most decorated team members, but at the end of the day, there is always a chance that drama can happen. You certainly don’t want drama while you’re trying to run a practice in the middle of a pandemic, but is there a way to prevent that?

Today, I describe my journey into dentistry starting from the day I graduated. I discuss why dentistry doesn’t require as much scaling as other businesses to improve profits. I share the struggles we encountered the year before, how we’re getting back on track, and the services and team changes we made. I explain why you should not have the same team forever, the benefits of reshuffling team members, and maintaining practice culture. I also share why priorities scheduling is better than block scheduling.
“The best way to maintain culture is to have sit-downs with your team members.” – Tarun Agarwal

This week on T-Bone Speaks Dentistry Podcast:

My career journey after graduation and starting my practice in 2001
What separates dentistry from other industries
What my practice was like when we started, what it is today, and our hiring plans in the future
The challenges we faced last year and how we adapted
Why team members should be changing a practice
The services we’ve added and the services we’re planning to reduce over time
The best way to get companies to make the necessary changes 
My thoughts on the ideal number of personnel in a practice
Practice culture and how to avoid office chaos
The four things I’ve always focused throughout my career
Why priorities scheduling is a step above block scheduling

Our Favorite Quotes:

“We’re far from perfect, but we’re less worse than most.” – Tarun Agarwal
“You got to learn priorities scheduling” – Tarun Agarwal
“My belief is that you should not have the same team forever.” – Tarun Agarwal

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Thanks for tuning into this week’s episode of T-Bone Speaks Dentistry. If you enjoyed this episode, please head over to Apple Podcasts or Google Play Music to subscribe to the show and leave your honest review. For more great content and helpful tips to grow your dental practice, visit our website. Follow us on Facebook and LinkedIn, subscribe on YouTube, and don’t forget to share your favorite episodes with other dental practitioners.

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